Reference

Terms That Govern Your tj44 Account

Before you open an account or make a deposit through bKash, Nagad, or Rocket, these terms set out what we expect from you and what you can expect from us.

Account eligibility by regionbKash, Nagad, Rocket wallet rulesWithdrawal conditionsAccount suspension termsJurisdiction-dependent access
tj44 Terms That Govern Your tj44 Account
TERMS CONTACT PATHS

Reach Us About These Terms

If a clause is unclear or you want to query how a specific term applies to your account — whether that relates to a bKash deposit hold, a Nagad transfer dispute, or an account suspension notice — our support team can walk you through it. Reach out through any of the channels below and quote your account reference for a faster response.

Live Chat Open the chat widget from any page on tj44. Describe your terms query and include your registered account number so the agent can pull up your record.
Email Support Write to our support address with your account details and the clause number in question. We aim to respond to terms queries within one working day.
Account Help Centre Log in to your tj44 account and visit the Help section to submit a terms dispute or request a formal review of a decision made under these conditions.
HOW WE HANDLE THIS

Our Approach to These Terms

These terms are not just a legal formality. They reflect how we actually run accounts, process wallet transactions, and handle disputes. When a Nagad or Rocket withdrawal is flagged for review, the process follows the verification steps set out here — not an ad-hoc decision. We want you to know exactly where you stand.

Account Security

Your account is tied to the mobile number used at registration. Any bKash or Nagad wallet linked to your account must match the verified number on file.

Transaction Records

We retain records of all deposits and withdrawals, including Rocket and bKash transactions, for the period required under our operational compliance obligations.

Dispute Resolution

If you believe a term has been applied incorrectly to your account or wallet balance, submit a written dispute via the Help Centre within 14 days of the decision.

Terms Change Notice

We send an alert to your registered contact when terms are updated. You can review the current version at any time from the footer of any tj44 page.

Common Questions About These Terms

Below are the questions we hear most often about how these terms work in practice — covering wallet use, account eligibility, and what happens when something goes wrong.

Yes. All deposits made through bKash, Nagad, or Rocket are governed by these terms. The specific wallet rules — including minimum amounts and processing steps — are set out in the payments section of your account.

Access and eligibility depend entirely on your local law and the region you are in. If online wagering is restricted where you are, these terms do not grant you any right of access to the platform.

Yes. We may suspend or close an account if we believe these terms have been breached. You will be notified at the contact registered on your account and may request a review within 14 days.

We send a notice to your registered mobile number or email when terms are updated. You can also check the current version at any time via the footer link on the tj44 site.

Log in, go to the Help Centre, and submit a written dispute. Quote the clause you believe was applied incorrectly and your account reference. Our team reviews disputes within the period stated at submission.

The account terms govern your account wallet and general use. Each promo has its own conditions stated at the point of offer. Where the two conflict, the promo-specific condition takes precedence for that offer only.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.