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How tj44 Handles Your Personal Information

When you open an account with tj44, you share personal details and payment information — including wallet identifiers for bKash, Nagad and Rocket.

Data collected at account level onlybKash, Nagad, Rocket wallet data protectedYour right to request data access or deletionPolicy applies to all account holders in eligible regions

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HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We apply access controls, encrypted storage and session monitoring across the account infrastructure to limit who can see your personal data and under what conditions. Here is how each core area of data handling works in practice.

Account Security Measures

Your account login is protected by OTP verification sent to your registered mobile number. Unusual login patterns trigger an automatic review before access is granted to your account.

Cookie and Tracker Use

We use session cookies to keep you logged in and preference cookies to remember your account settings. You can manage non-essential cookies through your browser or account privacy settings at any time.

Data Retention and Deletion

Transaction records tied to bKash, Nagad and Rocket payments are held for the period required by compliance obligations in eligible regions. Other personal data is removed or anonymised once it is no longer needed.

Requesting Changes to Your Data

You can request a correction, export or deletion of your personal data by contacting support through live chat or email. We verify your identity first, then process the request as applicable law requires.

What We Collect and Why It Matters

tj44 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create or use your tj44 account, we collect the information needed to verify your identity, process your transactions and keep your account secure. This includes your name, contact details, device identifiers, and the transaction references tied to your bKash, Nagad or Rocket wallet activity.

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We do not store your mobile wallet PIN or full bank credentials — only the reference data our payment processing requires. We also collect session and device data automatically when you browse or play, which helps us detect unusual login behaviour and keep your account from
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being accessed by someone else. Cookies and similar trackers are used to maintain your session state and remember your account preferences across devices. We do not sell your personal data to third parties. Data shared with payment processors — including the local rails that handle bKash,
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Nagad and Rocket transfers — is limited to what those processors need to complete your transaction. Retention periods follow the requirements of applicable law in eligible regions; we hold transaction records for as long as our compliance obligations require, and delete or anonymise other personal data
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when it is no longer needed for the purpose it was collected. You may withdraw consent for non-essential data uses at any time through your account settings or by contacting our support team.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct inaccurate details, or raise a concern about how your information is handled, our account support team is the right first contact. You can reach us through live chat inside your account, by email, or through the in-app help centre. We aim to acknowledge privacy requests within a reasonable time and respond fully in line with applicable requirements for eligible regions.

Live Chat Start a chat session from inside your account dashboard. Describe your data request clearly and our team will log it and respond through the same channel.

Email Support Send your privacy request to our support email address listed in the account help section. Include your registered contact detail so we can verify your identity before acting.

In-App Help Centre Open the help section from the menu on your mobile or desktop account. Submit a privacy or data request form and track its status from the same screen.

Common Questions About Your Privacy on tj44

These are the questions we hear most often about how personal and payment data is managed on your account. If your question is not covered here, contact support directly through your account.

We collect your name, contact details, device information and the payment references linked to your bKash, Nagad or Rocket wallet. We do not store wallet PINs or full bank credentials.

Only the payment processor handling your bKash, Nagad or Rocket transaction receives relevant reference data — and only what is needed to complete that specific transfer. We do not sell wallet data.

Send a data access request through live chat or email from your registered account. We verify your identity first, then provide the relevant data as required for your eligible region.

Yes. Submit a deletion request through the help centre or support email. Some transaction records must be retained under compliance obligations; all other data is removed or anonymised once those obligations are met.

Session cookies keep your login active and preference cookies remember your account settings. Non-essential cookies can be turned off through your browser settings or the account privacy controls without affecting core account functions.

Access to tj44 and the protections under this policy depend on your local law and eligible regions. If you are in Bangladesh, check whether access is permitted under local law before using the platform.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How tj44 Handles Your Personal Information

Data Handling, Cookies and Account Security

Account Security Measures

Cookie and Tracker Use

Data Retention and Deletion

Requesting Changes to Your Data

Reach Us About Your Privacy Rights

Common Questions About Your Privacy on tj44

01 What personal information does tj44 collect when I open an account?

02 Does tj44 share my bKash or Nagad wallet data with anyone?

03 How can I request a copy of the personal data tj44 holds on me?

04 Can I ask tj44 to delete my account data?

05 How does tj44 use cookies on my account?

06 Does this privacy policy apply to me if I access tj44 from Bangladesh?

Privacy Policy

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